Now that we have returned, just a quick note. Everything went very well--seamless. The coffee plantation tour and lunch was very nice, and they were so generous that because we toured ahead of the other group, and ate lunch earlier, they sent us on in our own taxi to the Grano de Oro, not having us wait for the bus and the other group. The Grano de Oro was great, and Susan and I could not get over how excellent the food was, and the dining value. Lava-tours mtn bike ride down Irazu was very good. Very good equipment, and our guide was excellent. They take digital photos of the ride, and email them to you at home, as well as post them to your own temporary web site, and offer to email that link to your friends at home while you are still away. Very nice touch. The two day rafting/canopy/hike was great also. However, the canopy ziplines are definantly a thrill ride, and not a wildlife viewing experience. The Karahe hotel, ocean front rooms, was a good location. The rooms are furnished minimally, but comfortable, with good air conditioning. They were very helpful in setting up some extra excursions. While there, we also took a boat/mangrove tour, and had monkeys coming down to the boat. We also took the butterfly farm and nature walk tours across from the Como si no (?) hotel. We took both of those because until that point we had seen minimal animal life. On that tour we spotted animals including an anteater and a sloth, not to mention the hundreds of butterflys, and other small animal life. The waverunner tour was nice, with good equipment, though the snorkeling was limited and unimpressive. We purchased the transfers from the Karahe to the local airport, as they were not part of our voucher package. We ran into a glitch at the local airport, as they only allowed about 30lbs per passenger, and of course we were packing for 8 days. We were not the only ones who did not know ahead of time of the limit. We paid about $28 in weight overage fees. We also almost did not get our luggage to fly with us back to San Jose, because the total weight of luggage for the plane was over limit. They even weighed each person flying to see if there was room for allowance. Ultimately, some of passengers who were not connecting had their luggage held for a later flight and Sansa ultimately agreed to taxi it to their hotels. So we made it to San Jose airport OK. At the airport there was no one there for our transfer voucher, and the infomation clerk called for me. He was put on hold and told me the distance was only a short walk and it may be faster than waiting for the transfer. So we walked instead...it made sense. I'm thinking the transfer was supposed to be from Karahe to the little airport, instead of at San Jose. I've included the good and bad just to let you know our experiences so it might help you make recommendations to others--we are definately not complaining. This was a great vacation. I want to thank you for all your help. I tried to locate your office to stop by and thank you in person, but all I had was the PO box. Susan and I were impressed at how smoothly everything went, not to mention the friendliness of everyone and overall positive experience. I will be certain to give your name and company to anyone who is considering travel to Central America.